Privacy Policy

This Privacy Policy explains how Kiln Model Insurance handles personal data when visitors use kilnmodelpond.makeup for insurance selection services for retirees. It describes what we collect, how we use it, when we share it, and the choices available to users.

Effective Date As stated in policy
Scope All users of our services
Questions Contact
Privacy Office

Contact Information

Privacy email
Telephone
+57 321 6401499
Mailing address
Calle 70 7w-70, Bucaramanga
Privacy contact
User Rights

Your Privacy Rights

Depending on your location and the nature of the data, you may have rights to access, correct, delete, or limit certain uses of your personal data, and to object to some processing where permitted by law. Some requests may be restricted if we must retain information for legal, security, or operational reasons.

Available rights may vary based on the type of data and applicable law.
Requests

Submitting Requests

To protect privacy and security, we may ask for information needed to verify a request before acting on it. If a request is denied in whole or in part, we will explain the reason when required by law.

Requests are reviewed for identity and scope before a response is provided.
Data Retention

Data Retention

We keep personal data only for as long as reasonably necessary to provide the service, maintain records, resolve disputes, comply with legal obligations, and support legitimate business operations. When data is no longer needed, we delete it or deidentify it where appropriate.

Retention periods depend on the purpose of collection and applicable legal or business needs.
Policy Updates

Policy Changes

We may update this Privacy Policy from time to time. When changes are material, we will take reasonable steps to provide notice through the site or by other appropriate means. The effective date will be updated when the policy is revised.

The policy may be revised to reflect operational, legal, or technical changes.
01 · Collection

Data We Collect

We may collect identifiers such as name and contact details, basic demographic information, communication content, service preferences, and limited technical data such as device, browser, and usage information. If a user submits information relevant to insurance selection, we may also process details needed to evaluate the request and provide assistance.

The categories of data collected depend on how users interact with the site and request insurance selection support.
02 · Sources

Sources of Information

We receive personal data directly from users when they submit forms, request information, or communicate with us. We also collect data automatically through site interactions, cookies, and similar technologies, and may receive limited information from vendors or business partners that help us operate the service or support a user inquiry.

Information comes from users, their devices, and service providers involved in operating the site.
03 · Cookies

Cookies and Similar Technologies

We may use session cookies, persistent cookies, and similar technologies. These tools help the site function, remember user choices, measure traffic, and understand how visitors use the site. We do not rely on cookies to collect more information than is reasonably needed for those purposes.

Cookie use is limited to operational, preference, and analytics functions.
04 · Controls

Cookie Controls

We use standard cookie controls to manage site functionality, analytics, and preference storage. Users can usually block or delete cookies through browser settings, and some devices or browsers allow additional controls for tracking technologies. Limiting cookies may affect certain site features.

Browser settings and cookie tools may be used to limit non-essential cookies.

How We Use Data

We use personal data to operate the site, respond to inquiries, evaluate requests for insurance selection assistance, maintain records, improve performance, detect misuse, and meet legal and compliance obligations. We may also use limited technical data to secure the site and understand general usage patterns.

Processing is limited to operational needs and the purposes described here.

Service Providers and Partners

We may share personal data with vendors and other service providers that help us host the site, maintain systems, analyze usage, manage communications, or support insurance-related inquiries. These parties are expected to use the information only for the services they provide to us and to protect it appropriately.

Service providers receive only the information needed to perform assigned functions.

Legal Disclosures

We may disclose personal data when required to comply with law, legal process, or enforceable government requests, and when needed to protect our rights, users, or the security of the site. We may also share information in connection with fraud prevention, dispute handling, or similar legal obligations.

Disclosure to public authorities is limited to situations with a lawful basis.